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Customer Support Coordinator

Vilnius, Business Garden
Full-time
Permanent employee
2,800 - 3,000 € per month

Intro

Join our team as a Customer Support Coordinator and lead the coordination of aviation spare parts operations from inquiry to delivery. You’ll oversee RFQs, quotations, and shipments while ensuring full regulatory compliance and top-tier customer service. By managing supplier relationships, optimizing procurement strategies, and driving operational efficiency, you’ll play a key role in supporting our customers’ fleet reliability and business success.

Your responsibilities will include:

  • Oversee and perform daily operational activities, including: RFQ and order processing, quotation preparation, and shipment coordination
  • Ensure all spare parts transactions are fully documented and compliant with aviation regulations, including airworthiness certificates and export/import documentation
  • Lead strategic procurement of repairable components and high-value assets to support operational requirements
  • Monitor inventory levels and collaborate with teams to ensure orders are placed on time to meet demand Supervise exchange orders, ensuring the timely return of core units by the customer
  • Source and evaluate suppliers for quality, cost, and reliability, and develop and maintain strong relationships with vendors

We expect You to have:

  • Bachelor’s degree in aviation management, Supply Chain, Business Administration, or related field (or equivalent experience)
  • Minimum 2 years of experience in aviation spare parts operations, procurement, or MRO support
  • Strong knowledge of aircraft spare parts, repairable components, and aviation documentation standards
  • Experience in supplier evaluation, strategic procurement, and inventory management
  • Strong communication and negotiation skills
  • Fluency in English; additional languages will be considered as an advantage

We offer:

  • Opportunity to work in a fast-paced and dynamic airline environment
  • Professional growth and development within the organization
  • Possibility to travel on company network at reduced rates
  • Additional day off during your birthday month
  • Additional benefits package: partner discounts, team buildings, food treats, other fun activities in the office and more
  • Monthly salary from 2800 - 3000 EUR gross. 

About us

Welcome to GetJet Airlines, the gateway to a fulfilling career in the aviation industry. As a leading ACMI (Aircraft, Crew, Maintenance, Insurance) and charter services provider, we are committed to delivering top-tier services in every aspect of our operations.  
  
At GetJet Airlines, our people are our greatest asset. Our team is composed of aviation experts, each driven by a shared passion for achieving greatness our operations. We believe that a strong and collaborative group is essential to delivering outstanding service to our clients.  
  
Together, we manage a modern and diverse fleet, providing customized aviation solutions to clients worldwide. Your expertise and dedication will play a crucial role in helping us maintain our reputation for excellence. When you join GetJet Airlines you become apart of a team that is changing the game in ACMI and charter operations. Together we reach new heights, both professionally and personally.